In short, Nominet is being run more and more like a for profit venture and way from the non-profit public benefit organisation it was created as.
Since 2016 Nominet has increased revenue 50% whilst at the same time reducing the amount it spends on public benefit by 65% and increasing directors pay by 70%, it has also tried to move in to various other fields that it has since abandoned after spending large sums of money on them – Money that you’ve paid to Nominet for running the domain name system in the UK.
Nominet launched direct.uk – meaning you could have kdaws.uk not just kdaws.co.uk, a large number of members objected to this because it would mean businesses paying for another domain to prevent someone trying to scam their customers by registering the .uk version of their .co.uk domain name. Nominet dismissed the concerns and launched a re-engineered consultation to get the answer they wanted.
Members have been raising these issues and many more with Nominet for a number of years, but it has generally fallen on deaf ears, as evidenced by Nominet brushing aside independent reports that they themselves commissioned, rejecting their concerns and recommendations that members and ultimately domain owners were not being represented.
The most recent report produced by Sir Michael Lyons in 2016 called for increased member engagement, yet during the most recent AGM Nominet gleefully closed their members forum with no notice to members who were at the time using it to discuss the very same AGM. In one stroke, several years of discussion and content were removed from members.
A prime example of not listening and deciding what is best for members is the new Registry Advisory Committee – the structure and terms of which have been set by Nominet without any prior consultation by Nominet with members. Only now are they asking for feedback, but if past consultations by the current management are anything to go by, nothing will change and the terms Nominet set will be the terms that are implemented.